Strategies Success Instructor - Omak

Position: Strategies for Success Instructor - Omak
Location: Omak

The ideal candidate for the Strategies for Success Instructor (Work Source Specialist
4) is someone who is deeply committed to empowering individuals to achieve economic stability, employment readiness, and long-term self-sufficiency. This person understands the transformative impact of life skills, self-reflection, and soft-skills development, and brings a passion for helping diverse job seekers successfully enter or reenter the workforce. They thrive in a mission-driven environment and demonstrate a strong ability to deliver customer-centered employment and training services that align with agency values.

This candidate excels at building trust, offering guidance, and providing structured support to individuals facing employment barriers. They are skilled in conducting interviews, assessing needs, and developing tailored employment service plans that incorporate assessment results and labor market information. They bring experience in job development, job matching, and follow-up services, and they maintain strong relationships with community partners, vendors, and support service providers.

Their coaching style is empathetic yet accountable, ensuring customers understand program expectations while receiving the encouragement and tools needed to overcome obstacles.

The ideal candidate is also a highly organized facilitator and instructor who can design and deliver engaging curriculum, workshops, and orientations for diverse learners. They are adept at using varied instructional strategies, integrating technology, and creating clear course materials that support defined learning outcomes. With strong attention to detail, they manage caseloads, maintain accurate records, and comply with state and federal data requirements.

They are proactive, resourceful, and collaborative-someone who can balance instructional responsibilities with case management, reporting, and continuous customer engagement to support successful program outcomes.

Facilitate orientations and workshops.  This includes:

* Conduct group and individual orientations, and workshops, supply program specific information about services, benefits, and eligibility

* Facilitate job preparation activities to include job club services and workshops; provide labor market information

* Create and provide each student with clear course expectations, evaluations and timelines through carefully written topical outlines and approved, standardized syllabus. Ensure course and program learning outcomes are delivered as defined by the syllabus.

Develop and/or provide comprehensive, customer-centered employment and training services. This includes:

* Conduct individual interviews to articulate program services and activities; identify components applicable to customer need; develop recommendations for continuous engagement

* Manage caseload; provide case management; facilitate appropriate support services and/or make referrals; identify and evaluate barriers and explore solutions to assist in removing barriers; assist in obtaining needed documentation

* Determine eligibility and/or appropriateness for program; enroll and explain program participation requirements; develop employment and training contracts and agreements based on applicable regulations, customer eligibility and assessment

Assess knowledge, skills, and abilities to assist in determining employment and training activities and benefits. This includes:

* Administer a variety of assessments and informal and formal career tools; review and explain results; incorporate assessment results into employment plans in conjunction with relevant labor market information; prepare and present information to customer

* Develop and utilize a variety of instructional strategies appropriate to the needs of students, including the integration of technology, and guest speakers

To request a detailed position description, .

One year as a Work Source Specialist 3 or equivalent class within the Employment Security Department, or another state's Employment Security agency

OR A Bachelor's degree in social science, business administration or related field and three years of professional level experience in workforce development, social or human resource services, public relations, or professional public contact work

OR A combination of education and/or relevant experience equal to 7 years

Required equity competencies:

* The ability to take action to learn and grow

* The ability to take action to meet the needs of others

The Required Experience Includes:

* Client-Centered Service Delivery:
Needs assessment to evaluate client situations, goal setting to establish realistic objectives, case management to develop and oversee service plans, problem-solving to address barriers, and communication skills to guide and support clients effectively.

* Employment Needs Assessment Expertise:
Ability to identify workforce gaps through in-depth counseling. Barrier Resolution

Skills:

Proficiency in determining employment obstacles.

* Career Coaching and Follow-Up…