SAFE Access to Child Support Navigator

Location: Deming

Nooksack Indian Tribe

Job Description

Job Title:

SAFE Access to Child Support Navigator

Department:
Child Support

Reports To:

Family Services Director

Job Status:
Regular Full-Time

Type:
Non-Exempt

Grade: H

JOB SUMMARY:

The Sate Access to Child Support (SA Navigator will provide direct. domestic violence safety-informed child support and supportive services to victims/survivors of domestic violence. provide training and support to agency staff equipping them to provide domestic violence safety informed child support services, assist with legal clinics, outreach, education programs in the community and participate in agency collaboration with other domestic violence service providers, legal services providers and the courts.

The incumbent is responsible for the oversight or all stages of case management of DV related cases, performs paternity and child support establishment processes. enforcements and modification processes. assures coordination or other staff for efficiency, accuracy and timeliness and functions as liaison to the local CSED agency for cross referencing case information with the state system. Successful candidate shall assess child support cases to determine appropriate actions to be taken and respond to routine inquiries and complai
11ts regarding child support cases.

MAJOR TASKS AND RESPONSIBILITIES include the following:
Other related duties may be assigned.

I. Serve as the primary point of contact and support for survivors or domestic violence identified by child support services as needing additional assistance and support to navigate child support/paternity establishment and/or enforcement processes.

2. The SACS navigator will lead coordination or case action planning and risk mitigation for survivors with

internal staff and external collaborative partners. Serve as link between the survivor and other programs and resources needed to successfully establish or enforce child support. Serve as link between the survivor and other programs and resources needed to successfully establish or enforce child support.

3. Interviews parties in cases to obtain information to establish paternity, enforce court ordered child support,

locate absent parents. and determine financial status.

4. Provide training and support to agency staff to equip them to provide trauma-informed child support services to parents requesting and/or receiving child support. This may include DV screening and response. supported access to/resolution of good cause case closure requests, expedited child support case processing. coordination and referrals to community based domestic violence service providers, safety modified correspondence and communications with survivors and strategics for managing interactions with perpetrators.

5. Assist with outreach clinics, and educational events in the community to inform survivors of domestic violence and professional staff working with survivors of; safety informed child support services available, child support and paternity processes and potential family safety risks associated with those processes and additional civil legal relief available to survivors.

6. Build and maintain relationships with Nooksack DV advocacy and legal services organizations, the courts, and

other county/state/tribal civil legal resources for survivors or domestic violence: communicate with same as necessary to collaborate and ensure quality services are delivered to survivors or intimate partner abuse.

7. Participate in court and county/tribal task forces, committees, and work groups to maintain relationships with other service providers and expand reach or the safety informed child support program services.

8. Engage in continuing education to stay up-to-date on best and new ideas in domestic violence services.

9. Participate in required training and technical assistance and conferences.

10. Monitor assigned cases to ensure that support obligations are being met and that individuals are in compliance with court orders.

11. Provide mediation information to parties if necessary.

12. Research and maintain personal, financial, and legal information regarding children and their custodial and non-custodial parents.

13.…