Shelter Monitor, Social Work

Overview

Part Time Regular Manual Labor position at Riverton Park Village, Tukwila, WA. Monitors activities at the shelters and maintains a safe environment for all program participants. Provides emergency coverage as needed and collaborates with other Shelter Monitors and the Shelter Operations Manager.

• Assist clients/participants in completing intake and exit paperwork.
• Monitor individuals entering and exiting the shelter and enforce guest policy.
• Maintain logs and complete incident reports.
• Be on-site in the shelter and provide assistance to program participants.
• Monitor activities, safety, security and cleanliness in the shelter.
• Perform light maintenance and janitorial duties in common areas, entry, kitchen, community space, bathrooms, grounds and the shelter perimeter.
• Prepare vacant units including light maintenance and cleaning and painting.
• Clean up biohazards with appropriate Personal Protective Equipment (PPE).
• Respond to program participants’ concerns and questions.
• Provide information and feedback to the Shelter Operations Manager on ongoing operations and participant welfare.
• Respond to emergencies and conduct grounds checks.
• Call 911 in emergencies such as fires or injuries.
• Alert LIHI staff and management of incidents, safety concerns and related issues.
• Prepare detailed reporting of all incidents, maintenance needs, and operational issues using the assigned platform/system (timely, within 24–48 hours for non-emergent issues).
• Foster a clean and safe environment.
• Engage with assigned training and comply with training deadlines.
• Utilize PPE and follow PPE protocols.
• Other duties as assigned.

• Ability to work with minimal supervision.
• Ability to work with people with sensitivity to cultural, race, gender, mental health, and class issues.
• Problem solving and conflict resolution skills.
• Basic computer skills.
• Able to read, write and communicate in English.

• Experience providing services to low-income and/or people experiencing homelessness.
• One year of maintenance, customer service and/or direct service experience.

Physical Requirements for this position can be found here.

• Must have access to reliable transportation.
• Must pass criminal background checks and drug screening.

• Generous vacation and sick leave
• 10 paid holidays and 1 floating holiday
• Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options)
• Employer-Paid Life and AD&D Insurance
• 401k offered for unionized employees (through OPEIU8)
• 403b offered for non-union employees
• Employee Assistance Program
• Travel Assistance Program
• Aflac offered for all employees.

The Low Income Housing Institute (LIHI) has a 30-year history of owning and managing low-income housing, developing solutions to homelessness, advocating for housing justice, providing supportive services, and operating hygiene services for homeless people at Urban Rest Stops. LIHI has developed over 5,000 affordable housing units and manages over 3,000 units across rental, permanent supportive, and transitional housing. Populations served include families, singles, seniors, veterans, young adults, immigrants, low-wage workers, and people living with physical and mental disabilities.

LIHI is a large nonprofit housing organization with properties in Seattle, King County, and five adjacent counties. LIHI leads in sponsoring tiny house villages as a crisis solution to homelessness and serves thousands annually through shelters and hygiene programs.