ReCommerce Systems Engineer II — DevOps & Automation

Job :  |  Services LLC

Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at  WWR&R is an agile, innovative organization dedicated to “making zero happen” to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing products and driving unparalleled operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world.

Amazon WW R&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life;

we develop world‑class product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus.

As a Systems Development Engineer II, your role is pivotal in maintaining the robust and innovative solutions of our team. You will work on complex challenges in existing and new development initiatives, focusing on areas with ambiguity. Your goal is to design and develop software systems that are secure, maintainable, scalable, and extendable.

• Contribute to all aspects of an agile systems development life cycle including design, architecture, development, documentation, testing and operations.
• Develop tools, automation and monitoring solutions, define operational processes, and improve operational excellence and readiness of systems.
• Troubleshoot, diagnose and fix production software issues; implement fixes for internally developed code.
• Track and resolve technical challenges and update documentation accordingly.

• Bachelor's degree in computer science or equivalent.
• 5+ years of non‑internship professional software development experience.
• 5+ years of designing or architecting new and existing systems (design patterns, reliability, and scaling).
• 5+ years of administrative experience in networking, storage systems, operating systems, and hands‑on systems engineering.
• Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, Power Shell, Ruby.
• Experience with CI/CD pipelines and build processes.
• Experience automating, deploying, and supporting large‑scale infrastructure.

• Experience with Power Shell, Python, Ruby, or Java.
• Experience utilizing AWS cloud solutions in a Dev Ops environment.
• Experience with distributed systems at scale.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

To accommodate applicants with disabilities, please visit (Use the "Apply for this Job" box below). for more information.

The base salary range for this position is $ – $ USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits include health insurance (medical, dental, vision, prescription; Basic Life & AD&D insurance and optional supplemental life plans), EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave.