Waiters and Waitresses

Example of Waiter or Waitress Job Take orders and serve food and beverages to patrons at tables in dining establishment.

• Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
• Collect payments from customers.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
• Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.

Active Listening
:
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking
:
Talking to others to convey information effectively.

Service Orientation
:
Actively looking for ways to help people.

Social Perceptiveness
:
Being aware of others’ reactions and understanding why they react as they do.

Coordination
:
Adjusting actions in relation to others’ actions.

Monitoring
:
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Cocktail Server
• Carhop

• Facebook
• Point of sale POS software
• Intuit Quick Books Point of Sale
• The General Store
• Compris software
• MICROS Systems HSI Profits Series
• NCR Advanced Checkout Solution
• Compris Advanced Manager’s Workstation
• Hospitality Control Solutions Aloha Point-of-Sale