Service Transportation Manager

• Compensation: USD 92000 - USD 105000 - yearly

Veolia has acquired Clean Earth. As Clean Earth completes its integration into Veolia, recruiting and hiring for this role is being managed in partnership with the Clean Earth talent acquisition team. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.

It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America

Under the general guidance of the Service Center General Manager, the Service Transportation Manager will lead a team of people (may include drivers, driver assistants, and dispatchers) related to transportation at a Service Center to support operational strategies that align with the company’s culture and long-term goals to exceed our customers’ expectations. In

collaboration with the Service Center General Manager, they will liaise between customer service, operations, and the support team and will be responsible for superior customer satisfaction with adherence to customer SLAs and KPIs, as well as helping to support account retention, at their service center. They will work with the Service Center General Manager to ensure the location meets or exceeds environmental health, safety, and regulatory compliance, DOT regulations, production, and waste management goals.

The Service Transportation Manager should have working knowledge of equipment types, which may include box trucks, vans, roll-offs, and tankers. The Service Transportation Manager should have an understanding of logistics, planning, and exceeding customers' expectations.

• Provide support to the service center by coaching and developing employees within their department through continuous coaching and feedback on performance, and conduct performance appraisals for their direct reports, ensuring alignment with company goals and regulatory requirements.
• Makes recommendations on salary adjustments, promotions, transfers, and dismissals within department in partnership with their Service Center General Manager, District Service Center Manager, and HR Business Partner.
• Participate in the recruitment and hiring of service center transportation employees and drivers.
• Conducts regular meetings such as daily Tailgate Talks or Gameplan Meetings and monthly Safety Committee to keep their team informed of current issues and events, procedural/operational changes, and new developments in the department and Company.
• Accountable to provide on-the-job training and instruction to ensure training compliance.
• Provide technical support to transportation staff, assist in the content development and deployment of technical training.
• As a continual learner, stay updated on regulations and industry developments.

• Promotes Safety and Security initiatives across their entire team.
• Enforces and monitors safety rules and practices to ensure a safe and healthy work environmental for all their employees.
• Reports and responds to service center incidents; identifies the cause when accidents or incidents occur, in coordination with their Service Center General Manager, reviews and amends procedures as necessary and communicates finding to employees and management as needed.
• Ensures all their employees are knowledgeable about any potential or known hazards and takes all necessary precautions. Conducts crew Safety Meetings.
• Provides and maintains compliance with personal protective equipment for their employees.
• Communicates and Trains safety protocols and compliance measures to ensure operational efficiency and regulatory adherence at…