Medical Receptionist- Wasilla

About The Role

Algone Premier is seeking a reliable, organized, and detail-oriented Medical Receptionist to serve as a primary front desk staff member. The ideal candidate will ensure day-to-day operations are completed accurately and efficiently while providing exceptional customer service to our patients throughout the day. If you excel in a fast-paced medical environment, enjoy administrative work, and take pride in maintaining smooth clinic operations, we want to meet you.

Location: Wasilla, Alaska

Schedule: Full-Time, Monday-Friday

• Secure patient information in accordance with privacy and confidentiality standards.
• Ensure the lobby and administrative workstations are clean, organized, and properly shut down.

• Greet, check in, and check out patients in a warm and professional manner.
• Schedule, adjust, and confirm patient appointments as needed.
• Verify patient insurance eligibility in advance of appointments.
• Confirm VA and Tricare authorizations for applicable visits.

• Answer incoming phone calls promptly, addressing questions or routing callers as appropriate.
• React accordingly to voicemails by addressing concerns or routing callers as appropriate.

• Review the "Bumped List" daily and proactively contact patients to reschedule.
• Monitor the "Wait List" and identify openings in provider schedules.
• Contact eligible patients to offer available appointment slots.

• Support clinic operations by performing additional duties as assigned.

• Previous medical receptionist or healthcare administrative experience preferred.
• Strong organizational skills with excellent attention to detail.
• Ability to multitask in a fast-paced environment.
• Professional, courteous, and patient-focused communication skills.
• Familiarity with medical scheduling systems, insurance verification, and electronic health records is a plus.
• Reliability and punctuality are essential for this role.

• Health, dental, and vision insurance
• PTO and paid holidays
• 401(k) with matching
• Employee benefits and incentive programs

Salary: $20 - $24 per hour