Direct Response Assistant

Responsibilities

• Manage operational support, including invoice processing, premium inventory monitoring, and meeting coordination with internal and external partners.
• Communicate direct mail program activities, performance results, and benchmark reporting to internal stakeholders.
• Maintain direct marketing documentation.
• Support the execution of direct mail and integrated fundraising campaigns, including production coordination, copy asset management, and timeline tracking.
• Assist in the management of cross‑functional workflows with internal teams, vendors, and partners to ensure timely campaign delivery.
• Partner with Development Operations to maintain gift processing procedures and data entry standards.
• Actively pursue professional development and contribute to a culture of learning by building skills and sharing knowledge.

• Bachelor's degree plus at least two years of relevant experience, or Associate's degree plus at least four years of relevant experience required.
• Experience using effective interpersonal skills, listening, diplomacy, and tact to build strong relationships with all levels of staff.
• Excellent writing, spelling, grammar, proofreading, and formatting skills, as well as strong verbal communication.
• Highly organized with excellent attention to detail and able to handle shifting priorities, multiple projects, and a high volume of ongoing requests.
• Solid knowledge of Microsoft Suite, including Word, Excel, Teams, and Outlook, and openness to learning new systems and software.
• Working knowledge of a constituent relationship management (CRM) system or donor database such as Salesforce or Blackbaud eCRM.
• Experience helping coordinate direct mail production from initial copy review to print and mail shop approval, preferred.
• Demonstrated commitment to Earthjustice’s values of Justice, Excellence, Inclusion, and Partnership.