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VP of Global Customer Experience DTC Brand

Job in Wasilla, Matanuska-Susitna Borough, Alaska, 99623, USA
Listing for: Bella Information Systems, LLC
Full Time position
Listed on 2026-06-18
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Client Relationship Manager, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: VP of Global Customer Experience - High-Growth DTC Brand
MNY Ventures is seeking a VP of Customer Experience to lead a global customer service team and enhance support standards. The ideal candidate has 5+ years of experience managing large customer service teams in high-growth direct-to-consumer or subscription businesses. This role includes coaching team leads, driving improvements through data analysis, and a hands-on approach to service quality. Join a fast-growing company with direct access to founders and the opportunity to build a high-performing CS organization.
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