UAA Resident Services Assistant

Are you looking for an opportunity to connect with others? Help connect students to services? UAA Residence Life is looking to hire Resident Services Assistants (RSA). If you are interested we invite you to apply!

RSAs often serve as the first point of contact for residential students, community members and all conference guests. RSAs engage students, build community, help solve problems and provide accurate information regarding the services available to members and visitors of the residential community and their guests through Residence Life and Campus Services. RSAs may also be asked to lead residential campus tours, as needed.

In addition, RSAs provide exceptional customer service and have advanced professional communication skills. RSAs even serve as Campus Security Authorities in compliance with federal law, specifically the Clery Act, and serve as Responsible Employees as designated in Regents’ Policy and University Regulation and in compliance with federal law, specifically Title IX.

RSAs may come into contact with minors on our residential campus. All residential staff members will be set up as Authorized Adults working with minors – successful candidates will need complete Protection of Minors training, Campus Security Authority training, sign a code of conduct, complete a background check and reference check related to working with minors, in addition to other certifications.

To thrive in this role a successful candidate would be able to speak up comfortably and from a place of care, and would have a good understanding on Regents' Policy and University Regulation, the Student Code of Conduct, and the Community Living Standards and the Alcohol and Drug policies. Candidates must be willing and able to confront and report violations of established policies by submitting information reports and notifying professional staff members according to departmental standards.

Candidates must:

A. Be admitted and enrolled in the University of Alaska system in a degree‑program with a minimum of six (6) credit hours for undergraduate students during regular semesters of employment; or

B. For employment between semesters, be admitted in a degree‑seeking program, and demonstrate plans to enroll for six (6) or more credit hours for undergraduate students in the next regular semester; and

C. Have at least a 2.25 cumulative grade point average (GPA); satisfactory semester or summer session grade point average (2.25 or above) or approval from the MAU Senior Student Services Officer or their designee, and maintain successful academic progress.

D. Students enrolled in non‑traditional programs of study will be considered eligible for student employment with the approval of the Senior Student Services Officer.

F. An applicant must provide evidence of enrollment as outlined above to substantiate employment eligibility.

Include evidence:
Be in good disciplinary standing at the time of appointment and must remain in good disciplinary standing throughout the duration of employment. Should the Department of Residence Life student employee be placed on disciplinary probation, the individual will no longer be eligible for employment within the department.

G. Position reappointment from fall to spring semesters is contingent upon the following: academic eligibility, successful progress toward degree completion, submission of a satisfactory ePortfolio, performance evaluation and conduct standing.

NOTICE: Students must maintain enrollment and regular attendance for a minimum of at least 6 undergraduate credit hours or 6 graduate credit hours to be exempt from FICA (Social Security and Medicare) tax. A credit hour load below the minimum required for full‑time student status will require the withholding of FICA tax (non‑resident aliens on an appropriate visa who meet student employment criteria will continue to be exempt from FICA regardless of credit hour load).

While in a student position, a student cannot hold any other type of simultaneous employment with the University.

• Physical demands include speaking, carrying, keyboarding, reaching, sitting and writing.
• Environmental and…