Telecom Lead - ASRC Talent Solutions

Overview

ASRC Energy Services, LLC is part of the Alaska Native corporation, Arctic Slope Regional Corporation (ASRC) family of companies. ASRC is a private, for-profit corporation owned by and representing the business interests of its approximately 14,000 Iñupiaq shareholders. ASRC Energy Services has received multiple recognitions as a Best Place to Work and other awards.

JOB SUMMARY:

The Telecom Lead reports to the IS Operations Manager and is accountable for implementing and maintaining a stable, secure and efficient network infrastructure, ensuring connectivity for all users in Alaska with a focus on production operations and operations technology requirements.

• Collaborate with all departments to meet network requirements for the Anchorage office and Data Center, North Slope activity, field work, and upcoming construction seasons and production facilities.
• Work with Telecom engineering within the Development team as the architect and rollout the permanent facilities; ensure a smooth transition from engineering to operations.
• Develop a system performance monitoring process to diagnose and resolve network issues, optimize performance, and uphold Santos security standards.
• Ensure Alaska infrastructure meets or exceeds SMS Operating Standards and Core Business Processes.
• Maintain a robust, functional and efficient network infrastructure for the Alaska Business Unit (BU).
• Manage a technical team to ensure timely resolution of regional network incidents and requests.
• Deliver requirements to enable Alaska production operations to maintain high uptime.
• Proactively monitor the regional firewall to minimize risks of unauthorized equipment connections and user access.
• Identify and recommend improvements aligned with Client IS strategy.
• Ensure timely resolution of regional Firewall incidents and requests.
• Conduct site field visits to verify environments are functioning as expected.
• Follow the Santos change management process.
• Perform network configuration, routine maintenance and troubleshooting.
• Monitor and manage switches, firewalls, controllers and other network devices; lead upgrades and installations.
• Effectively manage technical team delivery and ensure compliance with SMS Operating Standards and Core Business Processes.
• Delegate deliverables across direct reports and develop team members through on-the-job deliverables, projects and training.
• Track KPIs for team and network; update and maintain network documentation, diagrams and configuration repositories (Firewall Maintenance, Palo Alto).
• Ensure regional processes and procedures align with SMS; maintain project portfolio and seek continuous improvement opportunities.
• Adhere to network security policies and contribute to deployment of new devices and systems.
• Develop plans to deliver business requirements on time, to a high standard and within budget; support stakeholders and resolve issues.
• Maintain a safety-focused mindset and participate in a zero-incident safety culture.
• Other duties as assigned.

• 7+ years’ experience in a Corporate IT position, with 5+ years leading a team
• Lead experience in a large global company
• Bachelor’s degree in computer science or related field
• CCNP Certification
• Experience with Cisco switching and routing, TCP/IP, DNS, DHCP, VLANs, Wireless, 802.11x
• Experience with SDN, ISE, DNA and project management
• Strong experience in: VMware, Citrix Xen App/Xen Desktop, Windows Server 2012 & 2016, SCOM & SCCM

• Previous experience in an Oil & Gas environment
• Strong problem-solving and analytical skills
• Ability to prioritize tasks and handle multiple assignments
• ITIL v3 (or higher) Foundations Certification
• Experience with Power Shell scripting, Active Directory, Azure, AWS, Service-Now, Office 365
• Commissioning of development systems into production
• Experience with Netscalers, Power Shell scripting, Office 365, Net App, firewall configuration, App Sense
• Strong understanding of Cyber Security best practices (e.g., RBAC)

ASRC Energy Services, LLC offers a competitive benefits package aligned with our ASPIRE values. We provide medical coverage (FEHB), dental and vision insurance. Eligible for a 401(k)…