Wasilla - Relationship Specialist Onsite; AK

We embrace passionate Team Members who consistently display our values:
United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today! Let us be part of your career journey! Sign‑on bonus available for external applicants – contact us today to learn more!

The RS I position exists in branches having a cash operation. Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to: receiving and disbursing funds, posting deposits and loan/VISA payments, making account transfers, issuing money orders, making cash advances, recommending products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts).

The RS I is comprehensively cross‑trained to provide plastic card services such as issuing temporary cards, re‑pinning existing cards, and ordering new cards. An RS I maintains records of various sale transactions such as money orders, cash advances, and balances a daily cash drawer. The RS I ensures member transactions are processed accurately and timely to meet Credit Union member service objectives and may also be called upon to assist with daily balancing.

The RS I cross‑sells all other products and services, including Investment Services, First Mortgages, and Autoland (auto loans). The value the RS I position adds is the ability to provide in‑person, personalized service and conduct needs‑based sales using referrals for other Credit Union products that support production goals.

• Performs various RS I duties including receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks).
• Opens savings, checking, issues temporary checks, money market, and certificate of deposit accounts as needed.
• Processes plastic card services such as issuing temporary cards, re‑pinning existing cards, and ordering new cards.
• Performs account maintenance (change of address and name change).
• Recommends other products and services appropriately with each member transaction.
• Completes compliance training and all other training offered to RS I.
• Balances cash drawer.
• Supports and participates in continuous improvement activities.
• Represents the Credit Union in a positive and professional manner.
• Other related duties as assigned.
• Maintains member and other sensitive information with confidentiality.
• Treats all co‑workers and members with respect.

• 1‑year related branch operations experience.
• Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations.
• Comprehensive knowledge of all deposit account products and services.
• Basic knowledge of all applicable Federal, State and NCUA regulations.
• Demonstrated ability to follow written and verbal instructions.
• Basic math skills (adding cash) to compute interest on savings, loans, and certificates.
• Proficient in operating office machines including copier, 10‑key and PC.
• Proficient in PC operations and Microsoft applications (Outlook, Word, Excel).
• Knowledge of Internet/Intranet.
• Knowledge of SharePoint.
• Good verbal/write communication, problem‑solving, member service and organizational skills.
• Attention to detail.
• Professional demeanor.
• Ability to work under pressure and with frequent interruptions.
• Completion of all compliance‑related coursework.
• NMLS Registered.

• 1+ years related branch operations experience and previous retail experience.

Education:

High School or Equivalent

Website:

• Alaska:
  Min $20.00 – Mid $24.31 – Max $29.17

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and applicable…