Key Account Manager

Company Overview

Braeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential.

Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery. At Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential.

Regional Director

Alaska

The Key Account Manager will help Braeburn accomplish its purpose by educating Healthcare Professionals (HCPs) about Braeburn’s products and related access resources. This role will help to ensure HCPs are fully informed about the clinical aspects of the product as well as how to obtain the product when making an independent treatment decision for their patients. The Key Account Manager will meet overall sales objectives by delivering clinical product-related information and providing access related information, in line with Company policies, to appropriate HCPs.

The role requires the ability to deliver sales objectives as well as effectively educate on product acquisition, related payer policy, and reimbursement information.

• Achieve planned Braeburn goals, and patient access to product objectives, and other performance measures for assigned geography.
• Demonstrate mastery of sales competencies:
  • Business Acumen – Review, analyze, and interpret reports, facts, and data to plan and execute territory activities that ensure quarterly and annual objectives are met. Develop a deep understanding of assigned territory, including delivery of care, major payers, and regulatory environment. Understand industry trends and emerging competition, as well as reimbursement patterns and potential implications to patient delivery. Understand state law and policies to execute tactics within a local geography.
  • Scientific Knowledge – Mastery of disease state and product information communicated in a compliant manner consistent with the FDA‑approved product labeling and REMS program.
  • Customer Engagement – Engage with account personnel to prepare for sales call, uncover needs and opportunities, communicate approved solutions, address customer concerns, gain advance/commitment, and perform post‑call analysis/next steps.
• Using internally approved materials, provide information to help inform physicians and office personnel about access related information for Braeburn’s products.
• Effectively manage and support accounts, ensuring product access and resolving/triaing reimbursement issues in a manner that complies with Braeburn policies, processes, and procedures to optimize customer and patient experience.
• Collaborate effectively with all Braeburn cross‑functional partners.
• Develop ongoing dialogue with customers to effectively anticipate and adapt to customers’ needs, as well as evolving market challenges and opportunities.
• Exercise sound judgment, and ensure integrity and compliance with all Braeburn policies and Braeburn Code of Conduct.
• Exercise fiscal control of operational expenses.

• Drive for results / strong sense of accountability and ownership.
• Strong work ethic and commitment to excellence.
• Ability to build strong relationships and effectively inform HCPs about Braeburn’s products.
• Strong attention to detail and follow‑through.
• Ability to solve problems.
• Proven expertise in informing healthcare provider offices surrounding coding, billing, and submissions in a range of payer environments.
• Strong Emotional Intelligence.
• Documented team‑oriented collaboration skills.
• Strong ethical behavior and commitment to compliance.
• Demonstrated passion and empathy for improving Addiction/Mental Health patient care.
• Ability to thrive in a dynamic, accountable start‑up environment.

• Bachelor’s degree (BS/BA) required;…