Recovery Outreach Case Manager Job Wasilla area,Alaska USA,Healthcare

Recovery Outreach Case Manager

Join a mission-driven team in Alaska's Mat-Su Valley. Help people find their path to recovery. Build relationships. Create opportunities. Make a difference in your community every day.

Do you have a passion for recovery, community engagement, and helping people discover new possibilities for their lives? Mat-Su Health Services is seeking a Recovery Outreach Case Manager to help shape and grow our Positive Pathways Program. This is not a desk job. We're looking for a self-starter who enjoys meeting people where they are, whether that's in the community, at recovery groups, shelters, partner agencies, or other community settings.

In this role, you'll build relationships with individuals who may be considering change, connect them to resources and support services, and help remove barriers that stand in the way of recovery and wellness. You'll have the opportunity to use creativity, compassion, and problem-solving skills while helping develop innovative outreach strategies that make a real difference in our community. If you are energized by meaningful work, enjoy working independently, and believe in the power of recovery, we'd love to meet you.

Mat-Su Health Services (MSHS), a Federally Qualified Health Center (FQHC), is seeking a compassionate and driven Recovery Outreach Case Manager to join our integrated care team.

At MSHS, you'll have the opportunity to make a meaningful impact in a community-focused setting while working alongside a collaborative team providing whole-person care —including primary care, behavioral health, dental, and psychiatry services.

Questions you may have:

What if I don't have any experience? You'll start at an entry wage ($20.00) and we will train you!

What if I have 2-4 years of experience? You'll be eligible to start a higher wage!

What If I have more than 4 years of experience? You're eligible to start at the highest starting wage!

Compensation & Benefits

Competitive salary based on experience
Comprehensive benefits package
Supportive onboarding and mentorship

Position Summary:

The Recovery Outreach Case Manager serves as the primary outreach and engagement specialist for Mat-Su Health Services' Positive Pathways Program and related substance use disorder recovery initiatives. Under the supervision of the Rehabilitation Services Manager and in close collaboration with the SUD Integration Coordinator, the Recovery Outreach Case Manager provides trauma-informed, recovery-oriented case management services to individuals affected by substance use disorders and related social determinants of health.

This position is responsible for conducting community outreach, establishing rapport with individuals who may be hesitant to engage in treatment, and assisting participants in accessing medical, behavioral health, recovery support, housing, employment, and other community resources. The Recovery Outreach Case Manager utilizes harm reduction principles, motivational interviewing, and strengths-based engagement strategies to support participants at all stages of change.

The Recovery Outreach Case Manager serves as a key point of contact for participants enrolled in the Positive Pathways Program, providing follow-up services, facilitating referrals, supporting development of Wellness Recovery Action Plans (WRAPs), assisting with benefit applications and resource navigation, and promoting continued engagement in treatment and recovery services. The position also supports participant engagement through recovery support groups and community-based outreach activities designed to reduce barriers to care and improve health outcomes.

Essential Functions:

This position requires compliance with MSHS' compliance standards, including the Code of Conduct, Compliance Program, and policies and procedures. Such compliance will be considered part of the regular performance evaluation.

Maintains regular contact with psychiatric hospitals, jails, shelters, and other locations to identify and offer services and assist qualifying clients/families to obtain benefits and connect to services.

Facilitates participant engagement before, during, and after recovery support groups by assisting with enrollment, resource navigation, referrals, benefit applications, appointment scheduling, and follow-up services.

Provides education regarding overdose prevention, naloxone administration, fentanyl test strips, safer substance use practices, and prevention of HIV, Hepatitis C, and other communicable diseases.

Maintain accurate and timely documentation in the Electronic Health Record (EHR) and any required data tracking tools within the established time frame.

Participates in treatment planning activities and monitors client progress toward identified recovery, treatment, and wellness goals in accordance with Division of Behavioral Health regulations and agency standards.

Participates in interdisciplinary case reviews, quality improvement activities, care coordination meetings, and crisis response planning as…