Human Resources Director

Advertised Job Type: Permanent - Full-time regular employment

Work Type:
On Site

Job Description

The Director of Human Resources serves as the organization’s primary HR professional. Reporting directly to the Chief Administrative Officer (CAO), this role is responsible for operationalizing and executing the organization’s HR strategy as defined by the CAO and managing the full scope of day-to-day HR service delivery — including benefits administration, employee engagement, HR compliance, and full-cycle recruitment.

The Director of HR is a hands-on practitioner and trusted execution partner who translates strategy into consistent, compliant, and high-quality HR service delivery.

The ideal candidate is a resourceful, execution-focused professional who thrives in a lean environment, exercises independent judgement in day-to-day operations within established strategic direction, , and is passionate about delivering an exceptional employee experience. This role operates with a high degree of autonomy in execution while escalating high-risk, sensitive, or strategic decisions to the CAO.

Own and administer all employee benefits programs including medical, dental, vision, life insurance, disability, FSA/HSA, and 401(k).

Serve as the primary point of contact for employees regarding benefits questions, claims issues, and carrier escalations.

Execute open enrollment cycles in alignment with the established benefit plan strategy/design which includes employee communications, carrier coordination, and platform configuration.

Conduct ongoing benefits benchmarking and surface insights and data to support CAO decision-making. Oversee COBRA administration, qualifying life event processing, and timely enrollment changes.

Manage day-to-day relationships with brokers, carriers, and benefits technology platforms ensuring accurate and timely delivery of benefits services.

Execute employee engagement programs and initiatives aligned to organizational priorities and cultural expectations.

Administer employee satisfaction and engagement surveys; analyze results and implement approved improvement actions and surface insights to the CAO.

Develop and maintain employee recognition programs, wellness initiatives, and internal communication strategies.

Partner with management to support team-building efforts, employee morale, and retention initiatives aligned to defined cultural priorities.

Manage and facilitate onboarding programs that create an engaging and welcoming experience for new hires.

Serve as the front-line employee advocate by addressing concerns, resolving conflicts, and escalating high-risk or sensitive matters to the CAO as appropriate.

Execute and maintain organizational compliance with all applicable federal, state, and local employment laws and regulations (FLSA, FMLA, ADA, EEOC, ERISA, ACA, etc.).

Maintain and update the employee handbook, HR policies, and standard operating procedures ensuring alignment with organizational standards and regulatory requirements.

Manage leave of absence programs including FMLA, state-specific leaves, and ADA accommodations.

Oversee I-9 and E-Verify compliance, personnel file maintenance, and records retention practices.

Conduct internal HR audits, proactively identify compliance risks, and surface findings and recommendations for CAO review and decision.

Respond to and manage unemployment claims, EEOC charges, and other government agency inquiries, keeping the CAO informed throughout.

Monitor emerging employment law changes and proactively brief the CAO on relevant regulatory developments and their operational impact.

Support compensation analysis and job description…