Customer Portfolio & Services Lead — Power & Outages

A major power solutions company in the United States is looking for a Satisfaction Leader responsible for customer satisfaction, profitability, and managing customer contracts. The role requires a Bachelor's degree and a minimum of 5 years in field services or contract management. Key responsibilities include managing customer portfolios, overseeing outage planning, and ensuring compliance with contract requirements. This position also includes providing technical and business support to customers and managing all aspects of customer communication.
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