Emergency Response Roster - Information Management Manager

Emergency Response Roster – Information Management Manager

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience the fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

• International Assignment (WVI – Paid via GCLA)
• Fixed Term (Fixed Term)

• To be determined based on response.

As an Information Management Manager in a response, you will lead World Vision’s Information Management systems, databases, and tools for the Response. You will ensure that WV’s Response impact, its operational and contextual information are collected, validated, and analysed in a timely manner.

The IM manager equips WV’s executive leadership team in making timely, evidence-based decisions as well as supports multiple other departments in the tracking, monitoring, and reporting of the four humanitarian operations. The position demands regular consultation with a multitude of WV partnership and regional departments and field offices carrying out the emergency response. Strong candidates focus on user-centered systems thinking, consuming the multitude of incoming information in a humanitarian context, macro-analyzing data, synthesizing and reflecting it in a usable format, including data visualization, for response and WV executive leadership.

The Response IM manager is responsible for thought leadership regarding information management that works in a variety of settings, including multiple countries and for a diverse range of staff. This includes continuous improvement of existing organizational systems that facilitate quantitative and qualitative data collection on Response’s impact and finance. Regular use of and interaction with existing information management systems including Responses’ MS Teams channel, the funding matrix, Impact Dashboard (Power Bi), Disaster Grants Database, Response portal/WV Relief, systems used for food assistance and cash/voucher programming, and 6UN reporting processes is also required.

• Information Management and Reporting process flow chart (Standard Process)
• Document storage (centralized system in place)
• Impact reporting (contextual, on beneficiaries, and other project-specific factors)
• Funding updates (including internal and external funding sources)
• Response Information Management System (inclusive of internal and external information)
• Functional MS team structure for collaboration and smooth flow of information

• Maintain an organized and chronological information management system, which is easy to access at any time according to the global retention policy.
• Design and implement the Office Information Management structure for internal and external information sharing within the humanitarian and wider community.
• Develop a clear information management and reporting flow chart and schedule for WV staff, especially with operations and sector teams.
• Reimagine Information Management so that it is less dependent on people and therefore scalable.
• Broaden the focus from technology and information systems to a focus on the people, processes, and organizational culture required for robust, predictive, and dynamic information management.
• Lead change management processes with regard to Information Management and systems to influence how emergency response succeeds in its operations.

• From the country reporting data, create static/online mapping identifying the location, sector, impact of WV’s response operations.
• Liaise with Field Office’s (FO) Program officers, Operations, MEAL, Finance team, GAM, for timely, precise, and complete reports of high data quality.
• Prepare inputs for and share out Situation Reports (Sit Reps), capacity statement, and regular reports as needed or required by the internal and external stakeholders.
• Ensure that grants and projects that implement food assistance, cash/voucher programming, WFP, and 5UN follow the standard…