Supervisor Liquor Store - Brown Jug - Wasilla Walmart

Position Overview

Brown Jug is a premium retailer of wine, beer, and spirits. The Supervisor will provide support to management of a multimillion‑unit operation, focusing on delivering an exceptional customer experience, stocking, merchandising, and ensuring the store is ready to serve customers.

Location:

Brown Jug Wasilla Walmart Store (253), 1350 South Seward Meridian Parkway.

• Customer service driven, friendly, and willing to talk to all customers
• Promote a work culture that makes your store an inviting place to work
• Be a role model who supports and inspires fellow team members
• In absence of management, delegate tasks to team members and set priorities
• Communicate in a clear and concise manner to team, participate in huddles/meetings, relay pertinent information
• Provide guidance to team members while supporting management initiatives

• Deliver exemplary customer service
• Utilize the 5 Non‑Negotiables:
  Greet, Engage, Build, Add‑on, and Thank
• Greet customers when they enter the store
• Generate sales by educating, advising, and suggesting products to every customer
• Maintain a high level of service and product knowledge by completing all training within required timeline
• Resolve customer complaints regarding sales and service in absence of management, and ensure management is informed of all customer complaints
• Assist customer from store and/or offer car service when appropriate

• Ensure all merchandising and pricing guidelines are followed
• Ensure store is clean and presentable and action any maintenance issues
• Execute merchandising programs
• Manage communication (mail, email, voicemail)
• Maintain inventory levels and stocking
• Actively increase product knowledge
• Set daily tasks for the store, Huddle, Daily Checklist and Sales Tracker

• Complete customer transactions on the Point‑of‑Sale (POS) device, including payment
• Understand the POS system and all transactions that may arise
• Ensure all cash handling policies and procedures are adhered to
• Ensure all opening and closing procedures are done correctly
• Complete daily reports
• Ensure safe is always locked and deposits are secured
• Strive to make daily goals

• Available to work a varied retail schedule, including evening and weekends
• Able to safely lift up to 50 pounds
• Able to stand for an extended period
• Comfortable climbing ladders

• Right to refuse unsafe work
• Right to participate in the workplace health and safety activities through the Health and Safety Committee (HSC) or as a Worker Health and Safety Representative
• Right to know, or the right to be informed about actual and potential dangers in the workplace

• Employees must work in compliance with OHS acts and regulations
• Use personal protective equipment and clothing as directed
• Report workplace hazards and dangers to your manager or Health and Safety Representative
• Report all accidents and incidents immediately to their manager and document accordingly
• Report all broken or damaged equipment to your manager and document accordingly

Afognak Native Corporation and its subsidiaries, including Liquor Stores USA North Inc. dba Brown Jug and Liquor Stores USA North Inc. dba Gold Rush Liquor (collectively referred to as "Afognak" or "Company") is an equal opportunity employer that does not discriminate on the basis of race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information or any other characteristic protected by applicable federal, state or local laws (collectively, "Protected Status").

The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law. Our full range of benefits includes medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Benefits are based on the role for which an employee is hired.