Wasilla - Relationship Manager Onsite; AK

Overview

MSB - Wasilla, 2031 E Tysons Trail, Wasilla, Alaska, United States of America

Job Description

Posted Thursday, January 22, 2026 at 8:00 AM

We embrace passionate Team Members who consistently display our values:
United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today! Let us be part of your career journey!

Sign-on bonus available for eligible external applicants! Contact us today to learn more!

• The Relationship Manager I (RM I) primary role is to consult with members. They will consult with members to identify needs, refer appropriate products/solutions, and follow up on pending transactions.
• Meeting and exceeding performance goals and revenue targets will be part of their Minimum Performance Standards.
• Identify and report any suspicious behavior or suspected fraud activity.
• Handle member transactions including but not limited to opening and closing all types of deposit and loan accounts (including HELOCs), posting deposits, withdrawals, and loan/VISA payments, performing account transfers, recommending other products and services, and any kind of account maintenance.
• Profile member accounts to recommend product and service solutions including Investment Services, Insurance Products, First Mortgages, and car buying service.
• Represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while collaborating with others to build relationships internally and externally.
• Maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy.

• 12 months experience in a similar position having prior loan experience and reaching service and performance goals.
• Working knowledge of deposit/loan products (Trust, IRA, certificates, loans/Loans PQ – loans decisions system).
• Proven ability to garner business.
• Proficiency in the operations of a PC and the capability to work efficiently in Microsoft Outlook, Word and Excel.
• Member service and organizational skills.
• Good interpersonal skills with the ability to effectively listen, understand, and anticipate member needs.
• Willingness to make a difference.
• Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature.
• Personable and professional.
• Good verbal and written communication skills in person and over the phone.

• 18 months experience including prior loan experience and currently reaching service and performance goals.
• Strong verbal and written communication skills in person and over the phone.
• Strong interpersonal skills with the ability to effectively listen, understand, and anticipate member needs.

High school Diploma or Equivalent

• Medical
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement

Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship.

Nuvision Credit Union is proud to be an Equal Opportunity Employer. At Nuvision Credit Union, we provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Nuvision Credit Union is committed to providing equal employment opportunities to all individuals, including those with disabilities. If you require a reasonable accommodation to complete the application or interview process, please contact our recruiting team at Recruiting. We will work with you to meet your needs in accordance with applicable laws.