Social Services Associate; PCN Job Wasilla area,Alaska USA,Social Work

Position: Social Services Associate (PCN 063769)

Social Services Associate – Alaska Residents Only

The Department of Family and Community Services, Office of Children’s Services (OCS) is recruiting for a full-time Social Services Associate located in Wasilla, Alaska.

Responsibilities

As a member of the centralized Placement Search and Support Unit, you will be responsible for most aspects of searching for placements and supporting caregivers. You will provide robust customer service and support for caregivers and engage in searching for and securing placements for children. This position works 7.5 hours per day and may be required to work until 6 pm daily.

Qualifications

Attention to Detail: Thorough in performing work and conscientious about attending to detail.

Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve problems, and satisfy expectations; knowledgeable about available products and services and committed to providing quality products and services.

Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.

Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.

Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.

Additional Requirements

A valid Alaska driver’s license.
Availability of a personal vehicle for work‑related travel with mileage reimbursement; personal vehicle insurance must be in place before use.
Completed child protective history check and background/fingerprint check as required by state law.
May be required to attend multiple training courses normally located in Anchorage.

Benefits

Full‑time benefits include health insurance, retirement benefits, paid leave, and twelve paid holidays per year. You will work in a diverse, inclusive, and high‑performing team that values safety, well‑being, equity, and respect.

EEO Statement

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats are encouraged to contact 1‑800‑587‑4095 in Juneau or use TTY:
Alaska Relay 711 or 1‑800‑770‑8973 or correspond with the Division of Personnel & Labor Relations at P. O. Box 110201, Juneau, AK 99811‑0201. The State of Alaska is an equal‑opportunity employer.

For specific information, contact Diana Mullen, Social Services Program Coordinator, (907) 444‑6595, diana.mullen.

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