Intake Coordinator

Vision

To end homelessness.

All youth experiencing homelessness and youth at risk of being homeless are empowered to be contributing, self-supporting members of their community.

Housing Intake Coordinator

Behavioral Health Program Manager / Quality Assurance Manager

Regular, full-time

Hourly

300 North Willow Street Wasilla AK 99654

Non-Exempt

Assigned staff

The Housing Intake Coordinator oversees all operations of the My House recovery housing, sets housing guidelines, trains staff working within the houses and oversees occupants, eligibility and operations. Additionally, the Housing Intake Coordinator collaborates with the Quality Assurance Manager to ensure accurate data entry and compliance with intake requirements.

• Interview applicants to obtain background information, clarify guidelines for occupancy and eligibility requirements to reside in one of the My House facilities.
• Complete all intake paperwork and discharge GPRA’s and be able to input information into AKAIMS database promptly and efficiently.
• Responsible for complying with all guidelines, procedures, and regulations of all applicable regulatory agencies to include documentation and data input related to funding agreements.
• Oversee all aspects of the housing daily operations, ensuring housing rules and guidelines are being followed to assure a safe and secure living environment for residents.
• Managing and coordinating daily housekeeping tasks, leading weekly “House Meetings”, conducting inspections, organizing random drug testing.
• Performs leasing and occupancy duties that support and maintain maximum occupancy levels, to include process paperwork for applications, move-ins, move-outs staying in compliance with regulatory agencies’ procedures.
• Work closely with the health and safety coordinator on housing inspections, health and safety meetings as well as weekly housing meetings.
• Conduct random check-ins with clients to assist them with struggles they may face while in housing.
• Ensure residents are meeting with case managers and peer support in accordance with case plans as well as following off-site and on-site curfew guidelines.
• Responsible for collecting rents and submitting funds to the finance department.
• Available for on-call emergencies as well as in person support in the event of an emergency.
• Communicate effectively and be part of a team of staff professionals working together to support and encourage residents to set and accomplish goals, establish healthy boundaries and become productive.
• Coordinate and execute all entry and exiting procedures.
• Maintain a professional posture with clients, community members and partners at all times, using appropriate language and positive feedback designed to offer constructive growth that benefits the overall mission.
• Other duties and tasks as negotiated.

• High school diploma or general equivalency degree
• Two (2) years working in case management or the field of recovery.
• If in recovery must be in remission for two (2) year and working a program of recovery.
• CPR/First Aid/AED certified or able to obtain within 90 days of hire.
• Must have a valid Alaska Driver's License and insurable under My House vehicle Insurance.

• Bachelor’s degree in social work, Psychology, Human Services, Counseling, or Substance Abuse/Addiction Counseling Relevant experience may substitute for educational requirement on a year for year basis
• Alaska Chemical Dependency Counselor or Peer Certification I (CDC I or PSP I) working towards a (CDC II or PSP I) in accordance with State requirements
• Working knowledge of National Association of Recovery Residence (NARR I or II)
• Current CPR/First Aid/AED certified
• Working knowledge of AKAIMS database
• A developed understanding of DAP notes and billable services

• Demonstrate the ability to respond to crisis situations and emergencies
• Working knowledge of housing resources, rapid rehousing, permanent supportive housing and transitional housing.
• Ability to maintain healthy boundaries with…