Protective Services Specialist

Position: Protective Services Specialist 4 (PCN 063198)

Location: Bethel, Anchorage, Wasilla, or Fairbanks, Alaska

Workforce Eligibility: This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

The individual in this position is responsible for Child Protection Services, acting as a bridge between management and line staff and serving as a community liaison. They supervise caseworkers, assign, review, and consult on cases, perform a variety of administrative functions, and provide personnel management for their staff.

The Office of Children's Services strives for a diverse, inclusive workforce where safety and well‑being are paramount. The mission is to ensure the safety, permanency, and well‑being of children by strengthening families, engaging communities, and partnering with Tribes.

Full‑time benefits include insurance, retirement, paid leave, and twelve paid holidays per year. The position offers flexibility in assignments and schedules, advanced educational opportunities, and professional development training.

Staff may work evenings, weekends, and weekdays, with overtime and on‑call expectations. Travel is expected 2–5 times a month, including day trips and occasional overnight stays in rural conditions. Travel may involve small aircraft, river boats, snow machines, and 4‑wheelers.

• Decision Making – Makes sound, well‑informed decisions and commits to action.
• Flexibility – Adapts to new information, changing conditions, and unexpected obstacles.
• Leadership – Influences, motivates, and challenges others with a calm, patient, problem‑solving approach.
• Analytical Thinking/Problem Solving – Uses a logical, systematic, and sequential approach.
• Integrity/Honesty – Behaves with honesty, fairness, and ethical standards.
• Interpersonal Skills – Demonstrates empathy, courtesy, and sensitivity to diversity.
• Oral Communication – Makes clear, convincing oral presentations.
• Writing – Uses correct grammar, punctuation, and spelling; communicates succinctly.
• Technical Credibility – Applies principles and regulations related to specialized expertise.
• Developing Others – Provides feedback and learning opportunities.
• Influencing/Negotiating – Persuades others and builds consensus.

• The position requires a valid Alaska driver’s license.
• Vehicles may not always be available; mileage reimbursement applies for personal vehicle use.
• A child protective history check and background/fingerprint check will be performed.
• Training courses may be required in Anchorage.

A cover letter is NOT required for this position.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation should contact the Division of Personnel & Labor Relations. The State of Alaska is an equal opportunity employer.