Social Services Program Coordinator; PCN

Social Services Program Coordinator (PCN 261026)

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

The Social Services Program Coordinator (SSPC) for the Team Decision Making (TDM) Unit is responsible for the overall day‑to‑day performance, coordination, management, and maintenance of the TDM team. The TDM unit coordinates and facilitates ongoing meetings for children and youth that have placement search challenges. The SSPC will oversee unit productivity, efficiency, quality, and customer service, and regularly collaborate and consult with OCS Licensing and Protective Services teams, referring to regulatory and statutory requirements, policies, and procedures.

This position bridges the gap between TDM and the Resource Family Unit, supporting shared objectives.

The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount. Employees at all levels promote a culture where everyone is valued, treated equitably, and respected. The mission is to ensure the safety, permanency, and well‑being of children by strengthening families, engaging communities, and partnering with Tribes.

Joining our team provides satisfaction of working with a dynamic, diverse, and high‑performing team while making a positive impact on families of Alaska. Your first twelve months are probationary and considered a training period, with formal virtual training and on‑the‑job training with your supervisor and colleagues. Full‑time benefits include insurance, retirement, paid leave, and twelve paid holidays per year.

The position is located in either Anchorage or Wasilla. For information on the Anchorage or Wasilla community (schools, hospitals, housing) please review Alaska Community Profiles.

• Accountability
  :
  Holds self and others accountable for measurable high‑quality, timely, and cost‑effective results; determines objectives, sets priorities, delegates work, and complies with control systems and rules.
• Decision Making
  :
  Makes sound, well‑informed, objective decisions; perceives impact and implications; commits to action even in uncertain situations to accomplish organizational goals.
• Developing Others
  :
  Provides ongoing feedback and opportunities to learn through formal and informal methods to develop the ability of others to perform and contribute.

Special note: All positions require a valid  successful completion of a background investigation, including fingerprinting and a criminal records check. The successful candidate may be required to attend multiple training courses normally located in Anchorage.

• Analytical Thinking/Problem Solving
  :
  Uses a logical, systematic, sequential approach to address problems or opportunities, manage situations by drawing on knowledge and experience, and use other references as necessary.
• Oral and Written Communication
  :
  Expresses information effectively, taking into account audience and nature of information; makes clear, convincing oral and written presentations; listens and responds appropriately.
• Organizational Awareness
  :
  Knows the organization’s mission and functions and how its social, political, and technological systems work, operating effectively within them.
• Planning and Evaluating
  :
  Organizes work, sets priorities, determines resource requirements, sets short‑or long‑term goals, coordinates with others, monitors progress, evaluates outcomes.
• Social Services
  :
  Knowledge of concepts, principles, theories, practices, and current trends in social services applied to planning, design, implementation, and evaluation of programs that provide a broad range of supports to individuals, families, and communities.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats may contact the Division of Personnel & Labor Relations at P. O. Box 110201, Juneau, AK 99811‑0201. The State of Alaska is an equal opportunity employer.