Social Services Associate (PCN 261004

Social Services Associate

This position is open to Alaska Residents only. The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Social Services Associate located in Wasilla, Alaska. What you will be doing This Social Services Associate (SSA) is responsible for delivering centralized referrals, continuous quality improvement, and administrative support for services administered by Tribal Co-signers of the Alaska Tribal Child Welfare Compact.

The Tribal State Services Compact Unit will provide oversight and continuous quality improvement, service delivery, administrative support, and centralized referral services dedicated to managing and supporting services in the compact.

Our organization, mission and culture The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.

Benefits of joining our team This position provides a variety of responsibilities in an energetic, professional office environment. Ideal for anyone with great people and organizational skills, who also have excellent attention to detail. We believe in enhancing the strengths of our staff by promoting training and professional development within the workplace. Full-time benefits of this position include but are not limited to:
Insurance Benefits;
Retirement Benefits;
Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working environment you can expect The position is located in our Wasilla office;
Wasilla is located in the heart of the Mat-Su valley and only an hour away from Anchorage. For information on the Wasilla community (including schools, hospitals, housing) please review the Alaska Community Profiles.

We are seeking a candidate with the following competencies:

• Interpersonal
  
  Skills:
  
  Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Computer
  
  Skills:
  
  Uses computers, software applications, databases, and automated systems to accomplish work.
• Attention to Detail:
  Is thorough when performing work and conscientious about attending to detail.

Special Note This position requires a valid Alaska driver's license. Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.

A child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check. The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

Minimum Qualifications One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services. Special Note Some positions require a valid Alaska driver's license, a background check, and fingerprinting. These requirements will be indicated at the time of recruitment.

Additional Required Information At time of interview applicant is requested to submit: A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications. A list of three (3) professional
* references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor. Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.

Please read the below information carefully. This applies to your application submission.

NOTE:

Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal…