Veterinary Assistant - FT

Job Summary

The Veterinary Assistant supports veterinarians and veterinary technicians in providing quality veterinary care, ensuring a safe hospital environment, and educating clients.

• Live and exemplify the Five Principles of Mars, Inc.
• Act as extra help for the veterinarian and veterinary technician, ensuring best quality care and productivity.
• Communicate with veterinarians, technicians and other associates to maintain patient flow.
• Provide professional, efficient and exceptional service; perform or prepare procedures that do not require veterinarian assistance, and complete preparatory work for other procedures.
• Ensure client and pet comfort and monitor hospitalized or surgical pets as allowed under state practice acts.
• Educate clients about Optimum Wellness Plans, preventive care, pet health needs, and hospital services.
• Obtain relevant history from clients and maintain proper medical charts.
• Ensure pet, client, and associate safety by using safe restraining techniques, following protocols, and keeping treatment areas clean and sterile.
• Assist with surgery as applicable.
• Utilize technical skills within state practice acts and NAVTA guidelines for veterinary assistant duties.
• Mentor other paraprofessionals in the hospital.
• Perform other duties as assigned.

• Quality – Consumer is our boss; quality is our work and value for money is our goal.
• Responsibility – Demand total responsibility from ourselves and support others.
• Mutuality – Shared benefits endure.
• Efficiency – Use resources fully, waste nothing, and do only what we can do best.
• Freedom – Have freedom to shape our future and profit to remain free.

• Leadership
  
  Competencies:
  
  Action Oriented, Customer Focus, Listening, Peer Relationships, Personal Learning.
• Functional
  
  Competencies:
  
  Ensure medical quality, Effective communication, Drive for results, Priority setting.
• Capabilities and Experience (Can Do):
  • Ability to multi‑task, quickly shift attention under distractions.
  • Strong written and verbal communication skills in fluent English.
  • Organizational ability, systematic approach, cuts chaos into order.
  • Problem‑solving skills, practical solutions.
  • Client service skills, courteous and informative service.
  • Intellectual ability, follows instructions accurately.
  • Mathematical ability: addition, subtraction, multiplication, division, rate, ratio, percent, unit conversion.
  • Computer skills: comfortable using specialized medical software, Microsoft Outlook, Word, Excel.
• Attitudes (Will Do): Initiative, Integrity, Cooperativeness, Flexibility, Independence, Resilience.

• Long periods at a computer.
• Confidence around a variety of animals.
• Work may exceed 40 hours weekly; includes weekends and evenings.
• Reasoning, memory, mathematics, and language ability required.
• Moderately high noise level in work environment.
• Requires ambulatory skills; stand, walk, stoop, kneel, crouch, lift up to 50lb.
• Good hand‑eye coordination and manual dexterity needed.
• Exposure to pets that may bite or scratch, anesthesia, radiation, biological hazards, medications.

$15.99 – $20.44 hourly (based on experience, skill level, and education).

• Comprehensive medical, dental, and vision insurance.
• 401(k) and Roth retirement plans with company match.
• Student debt relief program for full‑time DVMs.
• Paid time off, holidays, and paid parental leave.
• College mental health resources: free coaching and counseling.
• Associate life insurance (company paid) and optional supplemental coverage.
• Short‑term and long‑term disabled insurance (company‑paid).
• Flexible Spending Account and Health Savings Account options.
• Back‑up child and elder care resources.
• Fertility and family building support.
• Digital exercise therapy program.
• Voluntary protection benefits for hospitalization or accident coverage.
• Legal plan covering various legal needs.
• Identity protection service.
• Commuter benefits.
• Three free Optimum Wellness Plans for pets.
• Exclusive discount program on products and services.