Product Manager

• Become an expert in understanding client needs; capture client feedback to inform and enhance product
• Use that knowledge and insight to conceptualize, build and launch products for clients in specific roles
• Create technology and data driven features that are valuable for our clients
• Pilot products (or features) as needed, including identifying & analyzing key business metrics to uncover reasons for success, reasons for obstacles and deliver needed enhancement
• Project manage the development process from concept to launch, ensuring continued impact and tracking progress of metrics post-launch
• Analyze product performance, adoption, growth, customer satisfaction/retention and lead problem-solving efforts to identify and remove obstacles
• Develop and present regular updates to top executives and contribute to collaborative problem-solving and brainstorming sessions with Research, Product Management, Sales, Services and Technology
• Drive the commercial success of the product along with client satisfaction

• Bachelor’s degree required; micro-credential or certificate in data analytics a plus
• 3+ years of progressive business experience, with experience in product management
• Outstanding written and verbal communication skills
• Strong quantitative and qualitative business analytic skills, including ability to turn analysis into actionable recommendations with measurable business impact
• Intellectual curiosity, resourcefulness, comfort in ambiguity, strong organization skills, a growth mindset, and most importantly a client-centered focus
• Ability to influence cross-functional teams across all levels of the organization and work collaboratively in a matrixed environment
• A bias for action, including balancing tradeoffs, a willingness to roll up their sleeves and do what it takes to get things done
• Ability to work in a culture that thrives on feedback and seeks opportunities to stretch outside comfort zone.

Demonstrates expertise in product management, focusing on client needs and feedback to drive product development and commercial success. Proficient in analyzing product performance and collaborating with cross-functional teams to enhance client satisfaction and achieve measurable business impact.

• Product Management
• Data Analytics
• Business Analysis
• Client-Centered Focus
• Cross-Functional Collaboration

• Product Development
• Business Metrics Analysis
• Quantitative Analysis
• Qualitative Analysis
• Project Management

• Outstanding Communication Skills
• Intellectual Curiosity
• Resourcefulness
• Strong Organization Skills
• Growth Mindset

• Bachelor’s Degree
• Micro-Credential in Data Analytics

• Client Feedback
• Product Launch
• Customer Satisfaction
• Commercial Success
• Matrixed Environment