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Escalations Manager — Solve Complex Issues
Job in
Waterbury, New Haven County, Connecticut, 06720, USA
Listed on 2026-07-11
Listing for:
GT Independence
Full Time
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
GT Independence is seeking an Escalations Manager in Waterbury, Connecticut, specializing in managing customer issues that require escalated support. You will play a crucial role in resolving complex problems and ensuring customer satisfaction through effective communication and teamwork.
Applicants should have a Bachelor's degree and 3-5 years of experience in customer service, with strong analytical and leadership skills. This position offers competitive wages, flexible time off, and growth opportunities.
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