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Tessitura-Driven Reservations & Guest Data Manager (Hybrid
Job in
Waterbury, New Haven County, Connecticut, 06720, USA
Listed on 2026-08-05
Listing for:
Mystic Seaport
Full Time
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
Event Management & Planning
Job Description & How to Apply Below
Mystic Seaport Museum seeks a Reservations Manager to oversee all reservation and booking operations for admissions, programs, tours, events, cruises, and rentals. This role acts as a Tessitura superuser with strong data management and reporting skills.
The Reservations Manager supervises the Reservations Specialist and supports the Visitor Journey Director with sales metrics, while ensuring exceptional guest experiences and efficient processes. Hybrid work arrangements may be available.
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