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Online Sales Support Pro — Chat & Helpdesk
Job in
Waterbury, New Haven County, Connecticut, 06720, USA
Listed on 2026-08-13
Listing for:
Bob's Discount Furniture
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Ecommerce, Customer Service Rep -
Retail
Ecommerce, Customer Service Rep
Job Description & How to Apply Below
Bob's Discount Furniture is seeking an Online Sales Support Associate to help guests navigate online shopping, answer questions, and guide them from discovery to purchase.
You'll engage customers via chat, phone, and email, delivering friendly, honest service while supporting metrics like AOV and response times in a fast-paced omni-channel environment. This role requires retail scheduling including evenings, weekends, and holidays.
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