Customer Service Representative
Job in
Waterbury, New Haven County, Connecticut, 06708, USA
Listed on 2026-08-14
Listing for:
National Express
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Job Description & How to Apply Below
Act as a liaison between customers and the company;
Assist with complaints, route changes, errors, account questions, cancellations, and other queries;
Log issues in to online issue tracking software;
Greet customers warmly and ascertain problem or reason for calling;
Work with Customer Service Manager to ensure proper customer service is being delivered
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