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Auto Express Technicians

Job in Waterbury, New Haven County, Connecticut, 06720, USA
Listing for: Cole Chrysler Jeep Dodge RAM
Full Time position
Listed on 2026-10-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Clerical, HelpDesk/Support, English Customer Service
Salary/Wage Range or Industry Benchmark: 17000 - 28000 USD Yearly USD 17000.00 28000.00 YEAR
Job Description & How to Apply Below

15514 W Michigan Ave., Marshall, MI 49068

Porter/Service Writer Trainee

Excellent Training, Benefits & Career Growth!

Award-Winning Cole Chrysler Dodge Jeep Ram is a great place to have a rewarding career! Our Service Department is seeking a Porter/Service Writer Trainee, with the opportunity to advance to a Service Writer, to join our team.

Cole Chrysler Jeep Dodge Ram is the proud recipient of the Customer First Excellence Award for employee engagement, customer treatment, facilities, and more. Cole Automotive Group is family-owned, appreciates our employees and invests in their success!

Responsibilities
- Porter/Service Writer Trainee
  • Keep the dealership parking lots organized, answer the phone, write up repair orders, park and move cars, wash cars, run errands, and more.
  • Learn how to guide customers through the auto maintenance and repair process
  • Learn how to advise customers on service options and costs and schedule appointments
  • Greet customers, answer questions and offer additional services including special promotions
  • Follow vehicle status from service bay entry through completion of work
  • Keep customers informed of any changes that occur
  • Review completed work order with customer and ensure their satisfaction
  • Maintain high CSI scores
Qualifications
- Porter/Service Writer Trainee
  • Energetic with good customer service, computer and communication skills
  • A positive attitude, good work ethic and professional appearance
  • An self-starter that's conscientious, pleasant and dependable
  • Able to multi-task in a fast-paced environment
  • Valid driver's license and good driving record
  • High school diploma
Full-time Benefits
  • Competitive hourly pay
  • Training
  • Health and dental insurance
  • 401(k) plan
  • Paid time off
  • Employee discounts
  • Closed on Sundays
  • Career advancement
  • A positive and professional work environment

Required Preferred Job  Industries:
Customer Service

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