Patient Services Associate - Groton Bilingual; Spanish & English
Listed on 2026-02-12
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Healthcare
Community Health, Healthcare Consultant, Healthcare Administration
Join to apply for the Patient Services Associate - Groton - Full-Time - Bilingual (Spanish & English) - $21.00/hr role at Community Health Center
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Join to apply for the Patient Services Associate - Groton - Full-Time - Bilingual (Spanish & English) - $21.00/hr role at Community Health Center
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Job Description Summary
The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states.
As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses ), a granddaughter of slaves, and Gerard (Gerry) Weitzman ), whose ancestors escaped pogroms in Eastern Europe.
Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.
Job Description Summary
The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states.
As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses ), a granddaughter of slaves, and Gerard (Gerry) Weitzman ), whose ancestors escaped pogroms in Eastern Europe.
Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.
Job Description
Organization Information:
The Patient Service Associate will work closely and effectively with a diverse population of patients and medical professionals. They will demonstrate exceptional customer service skills, professionalism in all interactions and have the ability to multi-task while serving as the first point of contact for patients. The Patient Service Associate will greet and schedule patients, answer and manage our busy phone system and consistently promote the agency’s commitment to excellence.
They will consistently demonstrate proficient data entry skills, maintain confidentiality in all interactions and demonstrate efforts to maintain and improve job specific competencies. The Patient Service Associate will also perform other duties as assigned.
Role And Responsibilities
Patient experience:
- Provide exceptional customer service to all patients, visitors and callers
- Oversee the safe, efficient, and comfortable atmosphere of the reception area
- Greet patients and other visitors to the agency and assist them as appropriate
- Review schedules daily to ensure accuracy and fill appointment opportunities
- Schedule and reschedule appointments in accordance with CHC scheduling guidelines
- Collect…
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