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Senior Strategic Forecast & Capacity Lead

Job in Waterbury, New Haven County, Connecticut, 06720, USA
Listing for: Healthfirst
Full Time position
Listed on 2026-08-09
Job specializations:
  • Supply Chain/Logistics
Salary/Wage Range or Industry Benchmark: 61000 - 100000 USD Yearly USD 61000.00 100000.00 YEAR
Job Description & How to Apply Below

Healthfirst in the United States is seeking a Workforce Enablement Senior Forecast Planning Analyst responsible for leading forecasting quality, capacity planning, and performance oversight across a multichannel contact center environment, including internal operations and BPO partners.

The role owns end-to-end forecasting and capacity planning for key business segments, translating demand forecasts into staffing strategies.

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Position Requirements
10+ Years work experience
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