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Customer Experience Manager
Job in
Waterbury, New Haven County, Connecticut, 06704, USA
Listed on 2026-02-25
Listing for:
Five Below
Full Time
position Listed on 2026-02-25
Job specializations:
-
Retail
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Ensure all crew members are wow the customer through personal contact with customers;
Train the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience;
Lead their assigned store to achieve and maintain customer service score goals provided by the District Manager;
Lead front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards;
Open and close procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times
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