Account Manager – Specialties, Material Science

Responsibilities

• Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and profit.
• Utilize frequent face‑to‑face and/or telephone contact in a consultative sales approach to ensure customer satisfaction.
• Identify selling opportunities and act upon opportunities that offer maximum potential and/or gross profit.
• Uphold Brenntag’s core values and focus on customer excellence.
• Customer Business Development for assigned territory (65%).
• Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels).
• Identify customer potentials for cross- and range‑selling to existing customers and engage relevant stakeholders.
• Set strategies and targets for growth of customers in assigned territory.
• Frequently conduct customer visits and prepare the meetings using all available tools and reports.
• Manage spot business/rush offers, get support from Commercial Assistant when necessary.
• Liaise with relevant stakeholders to create timely solutions for the customer.
• Conduct market studies on potential new product opportunities by contacting customers.
• Leverage Brenntag Connect to generate and maximize sales.
• New customer generation (10%).
• Spot opportunities for launching sales projects in cooperation with other departments.
• Identify and prioritize prospective customers.
• Liaise with Brenntag Essentials sales staff on customers with new business opportunities.
• Sales & General Admin (15%).
• Set and maximize prices considering value‑based pricing and customer segmentation within guidelines.
• Ensure appropriate data administration and documentation in the local CRM system.
• Drive commercial and functional excellence based on guidance/input from Commercial Excellence Function.

• Sound computer skills in the use of Microsoft Excel, Word, PowerPoint and CRM systems
• Superior communication and negotiation skills
• Strong commercial understanding
• High self‑management capabilities
• Customer‑centric mindset, focusing on creating a positive experience for the customer
• Basic level of strategic thinking (business development, opportunities)
• Frequent travel required as per business needs
• Valid driver’s license with clean driving record
• Preferably Post‑Secondary Education with a focus in Business, Science or equivalent
• Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role)
• Product, technical and market knowledge of respective Industry/ Application.

Demonstrates strong customer‑centric sales capabilities with a focus on business development, strategic thinking, and effective communication. Proficient in utilizing CRM systems and data analysis to drive sales growth and customer satisfaction.