Upper Extremities Sales Associate

• Partner closely with Sales Representative(s) to learn the medical device industry and Upper Extremities business and contribute to growth in the assigned territory
• Cover surgical cases and ensure products are available for surgeon use
• Instruct surgeons on product use and functionality
• Educate doctors, nurses, and appropriate staff on product use, maintenance, functionality, updates, portfolio changes, and educational programs
• Contact customers to identify sales opportunities, deliver customer service, and develop relationships
• Identify new prospect needs and develop appropriate responses
• Tailor promotional messaging, advise on product selection, answer functionality questions, and differentiate Stryker products from competitors
• Perform field calls for assigned accounts and territory
• Assist with new sales plans and marketing strategies to meet or exceed business targets
• Serve as primary backup contact for Sales Representative(s)
• Assist with account problem resolution
• Manage inventory and build inventory levels and sets with Sales Representative(s)
• Acquire and process customer purchase orders for invoicing
• Market Upper Extremities products and remain current on industry, customer, and competitive trends
• Attend sales and professional association meetings outside regular business hours
• Maintain privacy and confidentiality, protect organizational assets, act ethically, report non-compliance, and follow applicable requirements and company policies

• Bachelor’s Degree OR Associate’s degree or Medical Certification (i.e. CST, PT, CPT, etc.) + at least 2 years of professional and/or related experience
• High School Diploma + at least 4 years of professional and/or related experience
• 4+ years of active duty military service
• Travel Percentage: 50%
• Ability to attend sales meetings and professional association meetings outside of regular business hours
• Adherence to regulatory compliance, Adva Med principles of responsibility, applicable laws and regulations, accreditation and licenser requirements, and company policies and procedures
• Ability to obtain COVID-19 vaccination if required by customer requirements for sales and field roles with access to customer accounts

Demonstrates expertise in the medical device industry, particularly in Upper Extremities products, with a strong focus on customer education, relationship building, and sales strategy execution. Proficient in regulatory compliance and ethical standards while managing inventory and customer interactions.

• Medical Device Industry Knowledge
• Customer Relationship Management
• Regulatory Compliance Adherence
• Sales Strategy Development
• Product Education and Instruction

• Sales Planning
• Inventory Management
• Customer Service
• Product Functionality Instruction
• Market Analysis

• Communication
• Problem Resolution
• Relationship Building
• Adaptability
• Team Collaboration

• Bachelor’s Degree
• Associate’s Degree
• Medical Certification (CST, PT, CPT)

• Upper Extremities
• Surgical Cases
• Adva Med Principles
• Professional Association Meetings
• Sales Opportunities