Auto Glass Installation Technician Trainee

Overview

A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite Safe Tech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can‑do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.

• Be paid to learn and apprentice the Safelite way, through hands‑on and classroom training.
• Observe and assist in installing and repairing auto glass.
• Recalibrate automotive safety systems, including troubleshooting and completing diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite‑certified Technician, showing proficiency in installations, embracing a positive attitude and following taught techniques.
• Safely operate company and customer vehicles, company‑issued tools and chemicals utilized throughout the workday.
• Perform other duties as assigned and comply with all policies and standards.

• Competitive weekly pay starting at $22.25 per hour, increasing to $26.50 per hour after training and certification.
• Earn $5 per set of wiper blades when added for customer safety.
• Potential for promotion within the first year based on performance metrics.
• Benefits package valued at more than $10,000, including 401(k) plan with company matching, medical plans, paid time off, holidays and volunteer days.
• Program to purchase additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all tools and resources needed to be successful.

Education – High School Diploma, GED or equivalent (preferred).

Licenses and Certifications – Valid state‑issued driver’s license (required; additional licenses may be required by law).

Age Requirement – Must be 18 years of age or older.

• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and be monitored via in‑cab vehicle safety camera / video surveillance technology.
• Maintains professionalism and passion for providing outstanding customer service and exceeding expectations.
• Ability to safely work outside in a wide variety of weather conditions and extreme temperatures for extended periods.
• Ability to work with chemicals, including flammable chemicals, as applicable to auto glass fitting.
• Ability to work scheduled days, with flexibility on start and end times to accommodate customers’ needs.
• Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Problem‑solving ability, both independently and collaboratively.
• Ability to read, write and interpret English language and technical directions.
• Ability to communicate orally (via phone) and written (via computer or other electronic means).
• Ability to maintain a professional appearance, adhering to company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition.

We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage.