Health Care Assistant Administrator

Health Care Assistant Administrator I

Make a difference for Vermonters by helping manage health care eligibility forms, applications, and notices. The Department of Vermont Health Access (DVHA), Health Access Eligibility & Enrollment Unit (HAEEU), is hiring a Healthcare Administrative Assistant I. The Department of Vermont Health Access (DVHA)'s Health Access Eligibility & Enrollment Unit (HAEEU) is seeking a qualified individual to join their dynamic team. Have the work/life balance you need with a Monday-Friday schedule and a supportive hybrid work environment.

Eleven paid state holidays, in addition to a robust benefits package.

The Healthcare Administrative Assistant I is responsible for drafting, editing, developing, managing, and maintaining health care eligibility applications, forms, and customer notices for HAEEU. You will work with teams across the department to make sure communications are clear, consistent, and accurate. Job duties include but are not limited to:

• Update and improve on-line and paper health care applications and forms.
• Draft, edit, and maintain customer eligibility notices.
• Develop new applications, forms, and notices as needed.
• Collaborate with Notice Manager, Assistant Operations (AOPS) teams, Healthcare Appeals Team, Application and Document Processing Center (ADPC), Health Care Policy Unit, Leadership and other stakeholders.
• Develop and maintain Exchange applications and notices with Program Leads from other AHS departments to ensure consistency and avoid conflicting or duplicate information.
• Route communications to all affected departments for review and approval.
• Help the Notice Team send mailings on time and efficiently.
• Maintain and organize the template library for applications and notices.
• Lead small projects and keep leadership informed on progress.
• Maintain working knowledge of eligibility systems, rules, policies, and internal processes.
• Work effectively with colleagues across departments.
• Facilitate meetings and working sessions.

The Department of Vermont Health Access (DVHA)'s mission is to improve Vermonters' health and well-being by providing access to high-quality, cost-effective health care. We have identified three priorities that support our mission:
Advancing value-based payments, modernizing information technology infrastructure, and operational performance improvement. Our department commits to executing our responsibilities and priorities while adhering to three core values:
Transparency, Integrity and Service. Diversity, Equity, and Inclusion:
As part of our values of transparency, integrity, and service, we are committed to supporting diversity, equity, inclusion, and accessibility as part of our person-centered culture. We actively celebrate our colleagues' and future colleagues' different abilities, racial identity, sexual orientation, ethnicity, age, and gender. Everyone is welcome and supported here.

Our State:
Vermont is a "small but mighty" state. We are ranked as one of the top 10 states to raise a family in 2022. We are nationwide leaders for progressive social and educational policies. We are in Northern New England, 1.5 hours from Montreal and 3.5 hours from Boston. We have beautiful Lake Champlain, the Green Mountains, and year-round outdoor activities.

This position, Health Care Assistant Administrator I (Job

Requisition #55694), is open to all State employees and external applicants. If you would like more information about this position, please contact Brendan.

Beaudoin. Resumes will not be accepted via e-mail. You must apply online to be considered. Please note that multiple positions in the same work location may be filled from this job posting. AHS BACKGROUND CHECKS:
Candidates must pass any level of background investigation applicable to the position.

Environmental Factors:
Duties are performed primarily in a standard office setting. A valid drivers' license is required and private means of transportation could be needed if a fleet vehicle is unavailable. Conflicting opinions on operational problems may be anticipated. Multiple competing priorities and tight deadlines are a frequent occurrence.

Minimum Qualifications:

Master's degree AND one (1) or more years of experience in a human services program, or in a field related to health care administration, insurance, banking, accounting, para-legal services, auditing, or federal grants management. Other related work environments may be considered if they require: reading, comprehension and application of complex rules, regulations, policies, and procedures to perform the work. OR Bachelor's degree AND two (2) or more years of experience in a human services program, or in a field related to health care administration, insurance, banking, accounting, para-legal services, auditing, or federal grants management.

Other related work environments may be considered if they require: reading, comprehension and application of complex rules, regulations, policies, and procedures to perform the work. OR Associate's…