Information Technology Manager II

Title:

Information Technology Manager II

Final date to receive applications Date: 06/25/2026

Department:
Digital Services Agency

Location:

Waterbury, VT, US

Position Type:
Limited Service

Schedule Type:
Full Time

Minimum Salary: $42.26

Maximum Salary: $66.57

As part of the Agency of Digital Services' (ADS) IT Team supporting the Agency of Human Services (AHS) Central Office (CO) and Department of Disabilities, Aging, and Independent Living (DAIL), this IT Manager II will:

• Manage and maintain a roadmap and backlog of IT needs for AHS CO and DAIL, ensuring alignment with both ADS and AHS priorities, including engaging stakeholders and facilitating weekly reviews to prioritize and assign tasks.
• Manage product ownership of CO and DAIL systems supported by ADS, overseeing scope, ensuring operational readiness, establishing documentation standards, and mentoring staff.
• Manage and supervise a team of 2 developers; coordinate work with ADS project managers and business analysts; oversee vendor team development and project work.
• Engage with ADS and AHS leadership to document IT needs, facilitate strategic planning, manage daily IT operational needs, and identify resource gaps.
• Serve as a technical SME for IT systems used by DAIL and CO.
• Manage procurement activities of CO and DAIL, including writing RFPs/RFIs/RFQs, contracts, grants, and hardware/software purchasing.
• Update and maintain project, product, and department documentation.
• Oversee and participate on project teams for CO and DAIL, analyzing business needs, tracking deliverables, and writing status reports.

This position is based out of Waterbury with some telework available (currently up to 2 days per week).

• Strong leadership skills and expertise in mentoring developers and leading technical training sessions.
• Ability to act as a team lead with strong technical knowledge and experience.
• Strong analytical, organizational, and project management skills.
• Extensive knowledge of software development platforms, frameworks, and design patterns.
• Ability to prepare system designs, workflow plans, status reports, and test documents that meet user needs.
• Ability to identify technical requirements from user specifications and convert them into project plans and user stories.
• Ability to evaluate and estimate system development costs.
• Ability to establish and maintain effective working relationships.
• Ability to work under pressure from deadlines.

Note:

A fingerprint-supported background check may be required based on the assigned job duties and location.

• Strong analytical and problem‑solving abilities.
• Experience as a software developer.
• Ability to translate business needs into practical Salesforce solutions.
• Attention to detail and strong organizational skills.
• Collaborative mindset with a willingness to learn.

As of July 12, 2026, the step 1 rate for pay grade 30 will be $43.11 per hour and the step 15 rate will be $67.90 per hour.

This position,
Information Technology Manager II (Job Requisition #55185), is open to all State employees and external applicants. It is a Limited Service position, which is non‑tenured and authorized for a specific period of time, established for specially funded projects or programs.

• Eight (8) years or more experience in computer sciences, business administration, public administration, mathematics, technical operations management, or providing supervision to staff within an IT environment.
• OR
• Four (4) years or more in an IT Manager role with a combination of experience in computer operations, information technology management/administration, or supervisory responsibilities.

• Technical Leadership Experience leading development teams, interacting with business partners, building roadmaps, and establishing team capacities.
• Knowledge of Salesforce Administration.
• Experience with Service Cloud and/or Experience Cloud.
• Experience with SQL and MS Access.
• Knowledge of systems analysis, system design, and database architecture.
• Experience supporting government, human services, regulated, or enterprise environments.

• Providing leadership and…