Customer Retention Specialist — Upsell & Delight
Job in
Waterford, New London County, Connecticut, 06386, USA
Listed on 2026-07-29
Listing for:
Breezeline
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Sales
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Breezeline’s retention team focuses on going above and beyond during each customer interaction to provide a memorable experience and to surpass customer expectations. The team engages customers requesting to disconnect or downgrade, reselling the value of Breezeline products and services.
The role emphasizes problem solving, proactive outreach, and promoting high-speed services to strengthen long-term relationships with Breezeline customers.
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