IT Supervisor II

Overview & Benefits

Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan's leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.

When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward.

For more information about Oakland County benefits and employee perks, please visit:

General Summary

Annual salary: $ 120, .

This position is eligible for a hybrid schedule.

Ready to lead the technology that keeps a county running?

Oakland County is seeking an IT Supervisor II - Infrastructure Services to lead enterprise infrastructure services that support critical systems used by departments and residents across the County.

This role is ideal for a technical leader who enjoys guiding teams, improving systems, and balancing day-to-day operations with long-term modernization.

What You'll Do

* Lead and support a team responsible for enterprise infrastructure services.

* Oversee the Systems Integration team that supports mission critical middleware services such as:

* Identity & Access Management

* Database services (SQL Server/Oracle, high availability, disaster recovery)

* Application virtualization

* Data Transport

* DNS, DHCP, IP Administration

* Web application hosting

* Ensure systems are reliable, secure, and scalable.

* Partner with security, architecture, and application teams to meet business needs.

* Drive continuous improvement through automation and modernization initiatives.

* Supervise, mentor, and develop staff.

Support budget planning, vendor relationships, and service performance.

* Ensure compliance with regulatory requirements such as HIPAA, PCI, and CJIS.

Why You'll Love This Job

Make an Impact:
Your work supports public safety, health, and essential County services.

Lead & Grow:
Manage skilled IT professionals and expand your leadership experience.

Variety: A mix of people leadership, technical oversight, and strategic initiatives.

Modernization:
Help advance automation, resilience, and enterprise technology improvements.

Collaboration:

Work across IT teams and County departments.

Stability & Balance:
Competitive public-sector benefits and work-life balance.

Minimum Qualifications

EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES

A. REQUIRED MINIMUM QUALIFICATIONS

1. a. Possess a Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Business Administration, Engineering, or related field; AND

b. Have had six (6) years of full-time work experience in information technology, which must include three (3) years of supervisory work experience in any of the following:

1. Systems analysis and design.

2. Information Technology Infrastructure Services; OR

2. a. Possess an Associate's Degree or equivalent education from an accredited college or university in Computer Science, Information Systems, Business Administration, Engineering, or related field; AND

b. Have had at least eight (8) years of full-time work experience and three (3) years supervisory experience as specified in 1B above; OR

3. a. Be a high school graduate or have a certificate of successful completion of the General Education Development (GED) test.

b. Have had at least ten (10) years of full-time work experience and three (3) years supervisory experience as specified in 1B above.

SUPERVISION EXERCISED

Functions as a supervisor over a group of professional and technical employees. Instructs, assigns, schedules, checks work, and appraises performance. Participates in decisions to hire, discipline,

discharge, and award pay increases and/or promotions.

ESSENTIAL JOB FUNCTIONS

Service Ownership & Operations Excellence:
Defines/owns SLAs/OLAs/SLOs; manages incident, change, and problem processes; establishes monitoring, capacity planning, and disaster…