Detailer, Retail, Retail Associate​/ Customer Service

Job Title

L0434 Suburban Ford of Waterford

Suburban Ford of Waterford

Hiring Immediately | All Experience Welcome to Apply

Pay:
To Be Discussed During In-Person Interviews

Schedule:

This position requires open availability to support dealership operations and customer demand. Successful candidates will be available to work a flexible schedule, including evenings, weekends, and holidays, as these are peak sales periods.

• Join an established Ford dealership with more than 1,200 customer reviews and a strong reputation for repeat business.
• Work with a sales and service team frequently recognized by customers for patience and personalized support.
• Build your career in a large-volume operation offering new, pre-owned, service, parts, collision, Quick Lane, and mobile service support.
• Represent a dealership where customers regularly return for future vehicle purchases and ongoing service.
• Be part of a Ford team using modern service options like mobile maintenance, pickup and delivery, and digital customer communication.

• Greet and welcome all customers in a genuinely friendly and courteous manner. Assist all customers promptly.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Responsible for cleaning of the exterior and interior of the vehicle.
• Clean engine and engine compartments
• Inspect vehicles for noticeable defects and restoring the appearance of engine are, rugs, upholstery and painted surfaces.
• Responsible for preparation and applications of vehicle protection packages.
• Must complete all work assignments according to applicable safety measures.
• Restoring appearance of vehicles to new or like-new condition to the best of your ability.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed.
• Review repairs before delivering vehicle to customer to ensure quality of work. Bring any issues with the work performed to the attention of your supervisor.
• Maintain the parking lot in a neat and organized manner. Maintain a clean and organized work area.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
• Maintain a valid local area driver's license and immediately inform management of any changes in its status.

• Acceptable driving record and a valid driver's license in your state of residence
• Team-player attitude

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and Green Cars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.