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Technical Support HelpDesk/Support

Bicycle Warranty & Dealer Support Specialist

Job in Waterloo, Monroe County, Illinois, 62298, USA
Listing for: Trek Bicycle
Full Time position
Listed on 2026-05-18
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below
Trek Bicycle in Waterloo, IL is hiring a Warranty Guide. This full-time position emphasizes exceptional customer service and effective communication with bicycle dealer customers. Responsibilities include processing warranty claims, collaborating with sales teams, and providing technical assistance to end users. Ideal candidates will have bicycle retail experience and strong mechanic skills. Benefits include competitive healthcare, flexible vacation, and tuition reimbursement.

Join a supportive and growth-oriented team at Trek Bicycle!
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