Lead Network Specialist

OPENTEXT - THE INFORMATION COMPANYOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

The Network Operations team at Open Text is responsible for designing, deploying, and maintaining secure, scalable, and highly available network infrastructures across on-premises datacenters and cloud environments (AWS, Azure, GCP). Focused on continuous improvement, the team monitors network health, troubleshoots complex hybrid environments, enforces best practices, and stays current with emerging networking and automation technologies to support Open Text’s global enterprise operations.

Your Impact:

This position has responsibility for reviewing, planning, and integrating acquired network environments into the organization’s global network infrastructure. The role requires detailed technical knowledge of enterprise networking technologies, including campus, data center, WAN, SD‑WAN, and cloud networking, with the ability to troubleshoot network elements end‑to‑end.

The position supports routing, switching, wireless, internet connectivity, SD‑WAN circuits, and cloud network environments, and participates in design, migration, and operational support activities. Occasionally, as‑required off‑hours cutovers and implementations will be necessary

As a Lead Network Specialist, you will:

Apply in‑depth networking expertise aligned to the OSI model, with emphasis on Layer 2–4 protocols, routing, switching, traffic flow, IP super/subnetting, DHCP, DNS, NTP, QoS, SNMP, Syslog, AAA, and Net Flow/telemetry

Design, deploy, optimize, and support Arista wired and wireless networks, including campus switching and wireless, using Arista CVaaS (Cloud Vision) and AGNI for centralized visibility and operations

Manage enterprise Internet, MPLS, and SD WAN circuits, including carrier turn ups, migrations, redundancy, performance validation, and Palo Alto SD WAN site onboarding and traffic steering

Design and support hybrid and cloud network connectivity, integrating routing and traffic flows across on‑prem, data center, and cloud environments

Configure and operate routing, switching, wireless, internet, SD WAN, and Cisco Any Connect VPN platforms to maximize performance, availability, and secure client access

Investigate, troubleshoot, and resolve network issues across acquired and production environments while ensuring no or minimal customer impact and adherence to ITIL change management

Create, maintain, and document network designs, diagrams, traffic flows, preventative maintenance schedules, and operational procedures

Collaborate with acquisition teams, vendors, and service providers for provisioning, SLAs, escalations, procurement, installations, and cross‑training of support and engineering teams

What you need to Succeed:

Bachelor’s Degree or equivalent practical experience with 5+ years as a Senior Network Engineer in a medium to large enterprise environment

Expert‑level experience administering Arista Networks switching and wireless platforms, including familiarity with Arista CVaaS and AGNI Strong expertise with enterprise routing protocols, including BGP, OSPF, and static routing

Proven experience with Internet circuit deployments, SD WAN…