Court Operations Specialist — Scheduling & Records

Judicial Operations Clerk (D1 Black Hawk Court Administration 111654)

Perform customer service, clerical, and administrative work necessary for court operations.

• Provide customer service to assist court users in person and on the phone with general questions regarding court scheduling.
• Assist judicial officers to ensure court operations run smoothly.
• Schedule different types of court hearings, including small claims, pre-trials, and jury trials, and examine orders for completeness and accuracy.
• Perform deferred judgment searches and communicate results to parties making the request.
• Arrange courthouse tours and organize opportunities to visit with judges, attorneys, and court reporters.
• Other duties as assigned.

• Familiarity and understanding of court operation support.
• Basic computer skills.
• Ability to maintain confidentiality.
• Ability to prioritize work and meet deadlines.
• Verbal and written communication skills.
• Attention to detail.
• Reliable transportation and the ability to travel.

• High school diploma (or high school equivalency diploma).
• One (1) year of experience in customer service.

• Experience with court or legal process or terminology.
• Experience with accurate record keeping.

• Collaborative, positive professional work environment.
• Opportunities to make a widespread difference in Iowa communities.
• Excellent benefits package.
• Paid Holidays/Vacation/Sick Leave.
• IPERS (Iowa Public Employees Retirement System) plan.
• Employee discount program.
• Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.

The pay range for this position is $21.42 - $33.86 per hour. This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

Point of Contact:
Ashley Boquist