Enrollment Specialist

Enrollment Specialist

The Enrollment Specialist provides behind-the-scenes administrative support to ensure employee enrollment tasks are completed accurately and efficiently. This role focuses on data entry and eligibility verification rather than direct phone-based customer interaction. It is an excellent opportunity to gain valuable professional experience and build a strong foundation in administrative and operations work while helping the team reduce a backlog of enrollment activities.

• Perform high-volume, accurate data entry to support employee enrollment processes.
• Review and verify eligibility information for enrollment in various programs, including Medicaid-related plans.
• Use Microsoft Office applications such as Excel, Word, and Outlook to manage, track, and update enrollment data.
• Navigate and work within multiple software platforms and multi-screen computer setups to complete tasks efficiently.
• Follow established procedures and guidelines to ensure enrollment tasks are completed correctly and on time.
• Learn and apply new processes quickly during training and transition to working independently afterward.
• Maintain organized records and documentation to support administrative and operations workflows.
• Collaborate with team members as needed to resolve data discrepancies and support backlog reduction.
• Work with large volumes of data while maintaining a high level of accuracy and attention to detail.

• Strong attention to detail with a focus on accuracy in data entry.
• Solid computer proficiency, including experience with Excel, Word, and Outlook.
• Ability to effectively use multiple software platforms and multi-screen computer setups.
• Capacity to learn new processes quickly and apply them consistently.
• Ability to work independently after training with minimal need for ongoing direction.
• Self-motivated work style and strong organizational skills.
• Experience with eligibility verification processes, including Medicaid-related tasks.
• Previous exposure to administrative or operations environments handling large volumes of data (preferred).

• Previous experience in data entry or back-office administrative roles.
• Experience in eligibility verification or benefits enrollment is helpful.
• Experience working in environments that require managing large datasets or high transaction volumes.
• Comfort using a variety of software systems and adapting to new tools.
• Strong written and basic documentation skills to support administrative processes.

This role is part of a professional administrative and operations environment focused on supporting employee enrollment activities. Work is primarily computer-based, using Microsoft Office applications, multiple software platforms, and multi-screen setups to manage and process large volumes of data. The position is not customer-facing via phone and centers on behind-the-scenes support to help the team address a backlog of work. The environment emphasizes accuracy, efficiency, and independent work after training, offering an opportunity to build skills and gain valuable professional experience in a structured office setting.

This is a Contract position based out of Waterloo, IA.

The pay range for this position is $22.21 - $22.21/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Waterloo, IA.

This position is anticipated to close on Jul 7, 2026.