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Front Desk Clerk - Receptionist

Job in Waterloo, Black Hawk County, Iowa, 50702, USA
Listing for: Friendship Village Retirement Community
Part Time, Per diem position
Listed on 2026-07-26
Job specializations:
  • Administrative/Clerical
    Front Desk/Receptionist, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 12 - 16 USD Hourly USD 12.00 16.00 HOUR
Job Description & How to Apply Below

Front Desk Clerk
- Receptionist
- Part time

Friendship Village is the premier retirement community in the Cedar Valley, servicing retirees from independent living to skilled care. We are a faith based non-profit that believes our residents deserve the very best, most compassionate care possible. Which means we look for the very best employees.

Our Front Desk/Receptionist plays an integral part at Friendship Village and they are first people to display the heart of the organization. The first voice people hear and the first face people see welcoming them to our community.

This is an extremely busy office which takes a very special person to balance multiple duties all happening at the same time while staying organized and ensuring everyone calling or walking through our doors or call is greet with a smile and a helping hand.

Responsibilities include but not limited to:
  • Greeting residents, families, guests and others
  • Answering a multi-line phone system
  • Scheduling resident transportation
  • Scheduling guest and party rooms
  • Money handling
  • Sorting incoming mail / posting out doing mail
  • General office duties
  • Provide strict confidentiality for our residents, staff and guests
Working Hours
  • This is a part-time position working 8-5 Mondays and Wednesdays with some additional hours on other weekdays, weekends and holidays as needed.
Qualifications:
  • Excellent computer skills and experience with Micro soft office products
  • Friendly, upbeat, and dependable
  • Organized and detail-oriented
  • Comfortable with a busy multi-line phone system
  • Comfortable multi-tasking in a busy environment
  • A team player with great customer service skills

Applicants are required to pass pre-employment screenings that could include:
Criminal background checks, Abuse registry check, Drug test, Physical, and TB test.

Benefits - available to employees working 25+ hours a week:
  • Medical, dental and vision
  • Company paid and voluntary life insurance
  • Short/Long term disability
  • Critical care, Accident and Hospital Insurance
  • Flex spending accounts
  • Paid Time off
  • Paid holidays
Additional benefits - available to all employees:
  • HIVE - FREE Employee Wellness Center/Gym and Pool
  • Onsite Childcare Center with discount
  • Continuing Education opportunities
  • Employee Pantry

Friendship Village is an equal opportunity employer. All qualified applicants who complete fully complete an application will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected class.

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