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Front Desk Office Assistant - Childcare Center

Job in Waterloo, Black Hawk County, Iowa, 50702, USA
Listing for: Friendship Village Retirement Community
Full Time, Per diem position
Listed on 2026-02-09
Job specializations:
  • Child Care/Nanny
    Child Development/Support, Preschool / Daycare
Salary/Wage Range or Industry Benchmark: 11 - 14 USD Hourly USD 11.00 14.00 HOUR
Job Description & How to Apply Below

Overview

Do you have office-front desk, administrative experience? Are you organized and detail oriented? Do you have an upbeat, positive personality and enjoy an environment full of children?

It Takes A Village Childcare Center, a branch of Friendship Village Retirement Community, provides childcare services 24 hrs / 365 days to family throughout the Cedar Valley. We are a faith based non-profit that believes our kids deserve the very best, most compassionate care possible. Which means we look for the very best employees.

Friendship Village has built a workplace that cultivates creativeness, productivity, and enhances learning in a fun and energetic environment. We are looking for employees that are hardworking, dependable, caring individuals who are dedicated to going the extra mile in everything they do. We want only those who practice open and honest communication and build trust in one another.

Is this you? Yes. Well, then we have the job for you.

It Takes a Village Childcare (a subsidiary of Friendship Village) is looking for a full-time front office receptionist. It Takes a Village Childcare is a new childcare facility providing safe, secure, fun, and loving childcare 24 hours a day / 365 days a year.

The front office assistant/receptionist is responsible for:

Responsibilities
  • Provides superior customer service; answers phones and greeting parents, children, and other individuals entering the facility.
  • Responsible for a variety of office duties including; sorts and distributes mail; faxing; filing; preparing reports, letters, and other documentation.
  • Assists with child care scheduling and attendance records
  • Keeps accurate record of child care paper work and compliance documentation, entering information into Pro Care childcare software system.
  • Accurately prepares billing statements, records payments and other transaction.
  • Assist with inventory control and orders office supplies.
  • Demonstrates an understanding of state daycare licensure requirements.
  • Assist with daily childcare and child development and learning as needed.
  • Ability to work pleasantly and professionally with teachers and to show empathy and understanding for young children and their parents.
  • Assist with daily housekeeping duties, toy maintenance, preparing room etc.
Working Hours
  • This is a full-time position, 8 a.m.

    -5 p.m., Monday through Friday, with the possibility of occasional evenings and weekends
Qualifications
  • 2 yrs previous office/front desk experience required
  • Good computer skills including Microsoft Office
  • Excellent communication skills both written and verbal
  • Knowledge of Procare or other Childcare management systems, preferred
  • Basic understanding of state daycare licensure, preferred
  • Previous childcare experience, preferred
  • Applicants are required to pass pre-employment screenings that could include:

Criminal background checks, Abuse registry check, Drug test, Physical, and TB test.

Benefits
  • Life Insurance
  • Medical Insurance
  • Dental Insurance
  • Paid Holidays
  • Shift Differentials
  • 401K
Additional Benefits
  • Wellness Center
  • Continued Training
Wages

$11.00-$14.00

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