Customer Service Representative
Job in
Waterloo, Black Hawk County, Iowa, 50702, USA
Listed on 2026-06-28
Listing for:
Tom Trese
Full Time
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Job Title
Customer Service Representative
LocationWaterloo, IA
Salary$18-20/hour
Job Summary of the Customer Service RepresentativeThe Customer Service Representative is responsible for providing support to the sales and service team in delivering professional and timely customer service to clients. This position requires a lot of attention to detail.
Job Duties & Responsibilities- Complete tasks to service customers, such as renewal processing, processing of monthly reports, and certificate issuance.
- Gather information for new business and renewal applications.
- Prepare applications for submission to selected markets.
- Process and follow up on insurance coverage change endorsements.
- Initiate and monitor renewal processes.
- Document all relevant contacts and developments to customer accounts on the Agency Management System.
- Proactively communicate with customers as needed and establish follow-up procedures for outstanding items.
- Perform any other duty relevant to agency functions as needed.
- 2+ years of Customer Service experience.
- Must have strong organizational skills.
- Must be a motivated professional who is able and willing to provide excellent customer service.
- Must have a strong attention to detail.
- Must have computer skills, including Windows, Outlook, Word, and Excel.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×