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HME Customer Service Specialist – Patient Care & Delivery
Job in
Waterloo, Black Hawk County, Iowa, 50702, USA
Listed on 2026-08-11
Listing for:
MercyOne
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Mercy One is hiring a Customer Service Specialist HME to assist patients, referrals, and hospital departments in obtaining medical equipment such as diabetic shoes, compression stockings, walkers, canes, and nebulizers.
You will verify insurance, handle intake, document patient education and safety, and coordinate with the care team; on-call home deliveries and scheduling are part of the role.
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